Fill out the return form within two days of delivery and.Once it’s on the truck it’ll be considered a return.As long as it’s not on the truck and ready to go, you can.Time of 3-7 business days, depending on how close you are to the Many small parcel items will take the standard delivery.But we’d rather you have your items in perfect conditionīut a little slower, than damaged or blemished. To bring the best possible service and make sure items areĭelivered without damages or blemishes, we have delivery partners thatĭo nothing but deliver furniture.In home delivery is available in some locations for an additional fee.Ĭontact us for additional details about in home delivery options.Items will be delivered to your porch, garage, or first dry area, but not inside the building.Schedule a good date/time for you to receive the items. Larger items will go on freight truck.Smaller items will come like any FedEx/UPS delivery that.It’s out the door, you’ll get a tracking number to see where your item After you order, the item gets packed and prepped.How will I know when my order has shipped? Processing and delivery times may be extended due to COVID-19.Įstimated Time for Delivery If Item Ships via FedEx/UPS: 4-7 business daysĮstimated Time for Delivery If Item Ships via Freight Truck: 8 to 13 business days Side Rail Dimensions: 82.5"L x 0.5"W x 6"H.Footboard Dimensions: 0.5"L x 79.5"W x 6"H.Overall King Platform Bed Frame Dimensions: 82.5"L x 79.5"W x 15"H.Floor to Bottom of Headboard: 18.5 - 28.5"H.Overall Cane King Headboard Dimensions: 1.5"L x 78"W x 22.5"H.Overall Product Dimensions: 84"L x 79.5"W x 51"H.Set Includes: One - Halcyon Cane King Headboard Eliminating the need for a box spring, this king bed is complete with a wood slat support system, reinforced center beam, and supporting legs that make it a lasting mattress foundation for memory foam, latex, innerspring, and hybrid mattresses. This platform bed frame is a sturdy addition to the bedroom with a durable wood, MDF, and veneer construction and splayed rubberwood legs. Combining mid-century modernity with tropical style, the king size headboard of this wood bed features a beautiful woven cane and arched natural wood frame that lends an airy, organic aesthetic to the bedroom. Click here to learn more.Note: Due to COVID-19, pickups by UPS/FedEx and freight trailers are being limited by state mandates and causing delays in processing and shipping times.īring the calming relaxation of island time to your master bedroom or guest room with the Sierra Woven Cane Rattan Wood King Platform Bed. If you are unsatisfied with your purchase, we do accept returns within 30 days of receipt for unused items, in it’s original packaging. Returns: We want your space to look perfect. To learn more about our upgraded delivery options click here. TOV will provide the shipping cost for your approval before processing the order in these instances. Some remote areas are beyond our Standard Service Area, and our carriers do not service those locations. These rates apply to our standard service area in the 48 contiguous United States. Please get in touch with us if this is something you would like to do. If requested, we can arrange a second shipment for an additional cost. Please note that while our delivery team will always do their best to help, they do not remove packaging, just in case you decide to return or exchange your product.īy selecting an upgraded delivery service, TOV will only arrange one delivery once all the items on your order become available. Your order will be delivered with a specialized furniture carrier and includes appointment scheduling options before delivery. This is great for busy people or those who hate putting together furniture. Get your order delivered to the room of your choice and fully assembled by a two-person delivery team. UPGRADE+ In-Room + Assembly Shipping: $149. This is an excellent option if you need some help moving big pieces of furniture or living in an apartment. In-room shipping includes a two-person delivery team that will deliver your order to the room of your choice for all qualifying products. Larger items will ship with our specialized furniture carriers due to FedEx and UPS’ size limitations. Please note, this delivery method will not include appointment scheduling and is similar in service to FedEx or UPS deliveries. BASIC Shipping: Basic shipping is now free for all orders over $199! TOV’s basic, flat-rate shipping delivers your order to your front door and is a contactless delivery.
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